Our Warranty
Most paddles are having a 6 months warranty. We try to make the warranty simple to understand and genuine.
What Warranty We Offer and What You Need to Know
Paddles more than $80 have a warranty period of 6 months. The rest of the paddles have a warranty of 3 months.
Proof of purchase is required. If you bought from a distributor or ambassador, fret not, simply register your warranty online here.
Warranty is non-transferable.
Ascend Pickleball exercise the right to judge and determine whether a paddle is covered by warranty and subsequently to replace it.
How To Claim.
Submit pictures or videos to warranty@ascendpickleball.com
Provide us with what we need to know.
We will get back to you within 3 business days.
All shipping fees related to paddle claims will be borne by the customer.
What is Excluded.
Normal wear and tear. Any form of negligence.
Fading of graphics.