Our Warranty

Most paddles are having a 6 months warranty. We try to make the warranty simple to understand and genuine.

white concrete building during daytime
white concrete building during daytime
What Warranty We Offer and What You Need to Know
  1. Paddles more than $80 have a warranty period of 6 months. The rest of the paddles have a warranty of 3 months.

  2. Proof of purchase is required. If you bought from a distributor or ambassador, fret not, simply register your warranty online here.

  3. Warranty is non-transferable.

  4. Ascend Pickleball exercise the right to judge and determine whether a paddle is covered by warranty and subsequently to replace it.

How To Claim.
  1. Submit pictures or videos to warranty@ascendpickleball.com

  2. Provide us with what we need to know.

  3. We will get back to you within 3 business days.

  4. All shipping fees related to paddle claims will be borne by the customer.

What is Excluded.
  1. Normal wear and tear. Any form of negligence.

  2. Fading of graphics.